Privacy Policy
BetRepublic Casino places the security and responsible handling of player data at the foundation of its operations. This document describes what personal information is collected from players who use the platform, the purposes for which that information is processed, the technical and organisational measures that protect it, the retention periods that apply to each data category, and the rights that Canadian players hold over their own personal data. BetRepublic Casino is operated by Zentoria Limited under a Tobique Gaming Licence, which requires full KYC and AML compliance, annual independent auditing, and the maintenance of player funds in accounts segregated from the operator’s own operational funds. All data transmissions between player devices and the platform’s servers are protected by SSL encryption. Detailed Terms and Conditions, a Privacy Notice, and a Cookie Notice are posted within the site menu. By registering an account and using the services of BetRepublic Casino, you confirm that you have read and accepted the practices described in this document.
Data BetRepublic Casino Collects
BetRepublic Casino collects personal information at three principal stages: during account registration, during active use of the platform and its banking facilities, and during the identity verification process triggered before the first withdrawal or upon compliance review.
At the registration stage, the following information is collected:
- Full legal name
- Valid email address used as the primary account identifier and login credential
- Date of birth for age eligibility confirmation
- Country and province of residence
- Mobile phone number
- Preferred account currency, with CAD supported natively for Canadian players
- Account password created by the user
During active platform use, financial transactions, and the KYC verification process, additional data is collected automatically or upon compliance request:
- Government-issued photo identification documents
- Proof of residential address issued within the last three months
- Bank statements or payment method documentation confirming the source of deposited funds
- Complete transaction history covering all deposits, withdrawals, and payment method details across all supported fiat and cryptocurrency methods
- Game session data and wagering history across casino and sportsbook
- FC Coins balance, challenge completion records, and shop transaction history
- Technical data including IP address, device type, operating system, browser version, and session duration
- Session authentication tokens and cookies maintaining login continuity
The table below summarises each data category and its primary purpose:
| Data Category | Primary Purpose |
| Registration details | Account creation and player identity management |
| KYC identity documents | Age verification, identity confirmation, fraud prevention |
| Transaction and banking records | Payment processing and AML compliance |
| Game and sportsbook session data | Platform personalisation and responsible gambling monitoring |
| FC Coins and challenge data | Loyalty programme administration |
| Technical device data | Security monitoring and fraud detection |
| Cookies and session tokens | Session continuity and user preferences |
How BetRepublic Processes Player Data
All personal data collected by BetRepublic Casino is processed exclusively for purposes directly connected to delivering its services and fulfilling its obligations under the Tobique Gaming Licence. The platform does not sell personal data to third parties for advertising or marketing without the explicit documented consent of the account holder.
The primary processing purposes include:
- Confirming that every account holder is at least 18 years of age and meets eligibility requirements in their province of residence within Canada
- Processing deposits and withdrawals securely across all supported methods including Interac, Visa, Mastercard, Skrill, Neteller, Paysafecard, Cash2Code, Bitcoin, Ethereum, Litecoin, Dogecoin, Solana, Cardano, USDT, and other supported cryptocurrencies
- Fulfilling Know Your Customer and Anti-Money Laundering obligations under the Tobique Gaming Licence, EU AML Directives 4, 5 and 6 where applicable, and FATF standards — including appointing a Money Laundering Reporting Officer and submitting suspicious transaction reports within 24 hours where required
- Ensuring game fairness through independently tested Random Number Generator systems and certified game content from licensed studios
- Administering the FC Coins system, weekly challenges, Bonus Crab mechanic, and VIP programme, all of which require accurate tracking of wagering activity and reward crediting
- Sending communications about promotions, bonus activations, VIP level-up notifications, World Cup 2026 tournament standings, and account-relevant updates when the player has given consent
- Handling support requests through 24/7 live chat and email at [email protected], with documented records maintained for dispute resolution
BetRepublic shares data with authorised third-party processors including payment service providers, identity verification companies, and licensed game studios. All third-party partners are contractually required to maintain equivalent data protection standards.
Security Measures and Data Retention
BetRepublic Casino protects player data through SSL encryption applied across all data transmissions. Player funds are maintained in accounts segregated from the operator’s own operational funds, as required by the Tobique Gaming Licence. The platform undergoes annual independent auditing in accordance with its licence requirements. All games in the catalogue are sourced from providers certified by recognised testing laboratories.
Data retention periods reflect regulatory obligations applicable to each category:
| Data Type | Retention Period |
| Account registration data | Duration of account activity plus applicable legal hold |
| KYC identity documents | Minimum 5 years from account closure |
| Transaction and payment records | Minimum 5 years as required by AML obligations |
| Game session and wagering history | Duration of account plus compliance hold |
| FC Coins and loyalty records | Duration of account activity |
| Support and dispute records | Up to 2 years from resolution |
| Cookies and session tokens | As configured by the player’s browser and device |
After the applicable retention period, data is deleted securely or anonymised so it can no longer be associated with any identifiable individual.
Player Rights
All registered Canadian players hold a defined set of rights over their personal data exercisable by contacting the BetRepublic support team through 24/7 live chat or by email at [email protected]. Available rights include:
- Access: request a complete copy of all personal data the platform holds in connection with your account
- Rectification: correct any inaccurate or outdated information in your player profile
- Erasure: request deletion of personal data, subject to mandatory legal retention obligations
- Portability: receive your data in a structured, readable format suitable for transfer to another service
- Objection: object to the processing of your data for specific purposes including direct marketing
- Restriction: request limitations on how your data is processed in circumstances recognised by applicable standards
All data-related requests are addressed within 30 calendar days of receipt.
Cookies and Tracking Technologies
BetRepublic uses cookies and similar technologies to maintain session integrity, store player preferences, and collect anonymised analytics. Essential cookies maintain login sessions and secure the cashier. Analytical cookies gather anonymised navigation data used to improve the platform. Preference cookies store settings such as language and currency display. A Cookie Notice is published in the site menu. Cookie preferences can be managed through browser settings at any time.
Policy Updates
BetRepublic reserves the right to update this Privacy Policy when required by changes to services, regulatory requirements, or internal data management practices. Material changes will be communicated to registered players through a notice on the platform or by email with reasonable advance notice. Continued use of the platform after any update constitutes acceptance of the revised terms.
